Effective Date: September 7, 2026

Devine Custom Apparel LLC ships within the United States.

1. Processing Time

Custom orders are typically processed within 3–5 business days. Processing time may vary for large, bulk, or complex orders.

Processing time does not include shipping/transit time.

2. Shipping Methods & Rates

Standard shipping is $10.00 for the first item and $3.00 for each additional item.

Orders are shipped using major U.S. carriers. Tracking information will be provided when available after an order ships.

3. Shipping Delays

Devine Custom Apparel LLC is not responsible for carrier delays after an order has shipped, including delays caused by weather, service disruptions, or other circumstances outside our control.

4. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.

5. Lost, Stolen, or Delivered Packages

If tracking shows a package as delivered but you cannot locate it, please contact the shipping carrier and notify us as soon as possible so we can assist where reasonably possible.

Devine Custom Apparel LLC is not responsible for packages lost or stolen after confirmed delivery.

6. Rush Orders

Rush production may be available upon request and must be approved before payment. Rush production fees are non-refundable.

Rush production shortens processing time only and does not guarantee expedited carrier delivery. Expedited shipping, when available, must be arranged separately.

7. Local Pickup

Local pickup may be available by prior arrangement. Customers will be notified when their order is ready, and pickup must be scheduled in advance.

Orders should be picked up within 7 days of notification unless other arrangements have been made.